Standard Pricing
No frills, no surprise costs. Everything you can expect for pricing and how it works is here.
Hourly Pricing
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$150 an hour for end user support, billed in 15 minute increments.
$175 an hour for network, firewall, or server support, billed in 15 minute increments.
Afterhours support available on an emergency on-call basis. Emergency On-call support is 2x the price of business hours support. Minimum of 1-hour billable then billable in 30 minute blocks thereafter.
Does not include any automatic patching, AV, network monitoring, or any other benefits that MSP pricing can provide. 5-hour minimum retainer required for support. Overages billed in 15-minute increments thereafter.
MSP Pricing
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$150 per end user per month, unlimited remote support during business hours. Includes AV and automatic updates. Minimum 5 users. Minimum 1-year contract.
$175 per network switch, network management device, firewall, server support per month, unlimited remote support during business hours. Includes AV, vulnerability scanning, backups, network monitoring, and automatic updates for servers. Minimum 1-year contract. Requires additional end user support for a minimum of 5 users.
A one time onboarding fee of $150 PER USER applies for all new clients.
Afterhours support available on an emergency on-call basis. Emergency on-call support is 2x the price of business hours support. Minimum of 1-hour billable then billable in 30 minute blocks thereafter.
Project Pricing
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$150 an hour for all project work, billed by the hour. Does not include support at project’s end. Requires project contract.
Consultations
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$100 an hour for technology or security training. Minimum four hours.
$150 an hour for general technology consultations, billed every 15 minutes.
$200 an hour for specialist consultations, such as cyber security and vCIO services, billed every 15 minutes.
A la carte upgrades and options
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$8 per user, per month, for our password Manager.
$20 per device, per month, for antivirus with EDR. Does not include technician remediation, which requires hourly pricing. MSP pricing includes this package built into the contract as well as technician remediation.
$15 per device, per month, for vulnerability scanning. Does not include remediation, which requires hourly pricing. MSP pricing includes this package built into the contract as well as technician remediation.
$30 per server, per month, for cloud backups. Does not include technician time for restore requests, which requires hourly pricing. MSP pricing includes this package built into the contract as well as technician restore requests.
$10 per user, per month, for Microsoft 365 cloud backups. Does not include technician time for restore requests, which requires hourly pricing. Can be added to the MSP contract, which includes technician time for restore requests.
$10 per network device and server, per month, for uptime monitoring. Does not include technician remediation during a device outage, which requires hourly pricing. MSP pricing includes this package built into the contract as well as technician action during a device outage.